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How to remove lost password from Zen

Written by Arlo D'Cruz

Updated at February 1st, 2022

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Scenario

The password for a Zen relay has been lost, and you would like to reprogram the relay.

Delete

Warning

Once a password has been set for a Zen relay, it is not possible to recover the password. It is possible to clear the memory on board the zen including the password. Keep in mind that doing so will clear the ladder code from the controller.

Procedure

1. Connect to the controller

2. Navigate Zen -> Clear all within Zen

If the Zen is in run mode select yes



The memory has been cleared, and the Zen is no longer password protected



zen password reset

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